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Getting Started
Set up your account, verify your email address, and prepare your brand profile to start sending.
Get started →Why do I need my own domain to send email?
How domain reputation decides inbox placement, and why a free Gmail or Outlook address holds you back.
Viewing your subscription details
What's on your Subscriptions list and the detail page behind it.
How to set up notification rules
Get an email the moment someone subscribes, unsubscribes, or a campaign finishes sending.
Understanding your dashboard
A quick tour of the customer portal and what you'll find there.
How to update your profile and brand details
Update your name, company details and brand - your sign-in email can't be changed here.
Browse by categories
Getting Started
Set up your account, verify your email address, and prepare your brand profile to start sending.
Account & Billing
Plans, invoices, payment methods and managing your subscription.
Email Campaigns
Creating campaigns, working with templates, managing lists and subscribers, and reading your reports.
Sending Domain & Deliverability
Authenticate your sending domain and improve email deliverability.
Account & Security
Manage your profile, password, and account security.
Troubleshooting & FAQs
Common questions and fixes for the issues customers run into most.
Still have questions?
Our Customer Support team is here for you - real people in the UK, usually replying within one working day.